Garmin CIRQA customers say the health tracker is shedding their exercises

There’s not a lot that’s extra deflating than placing in a great exercise and your health tracker not saving it. Sadly, that is the truth for some Garmin CIRQA customers. The corporate’s Fitbit Air rival is shedding exercise knowledge, however there’s a workaround.

Homeowners of the Garmin CIRQA sensible band are encountering a really specific subject that’s leading to actions not being saved. Based on the experiences on Garmin’s boards (h/t: Devices and Wearables), the difficulty is brought on by beginning a exercise straight from the band and ending it from the Join app. Particularly, it occurs when a person begins an exercise by urgent the button on their CIRQA and faucets “Finish” in Garmin Join’s “Exercise in Progress” immediate.

Garmin has acknowledged the experiences and shared the suggestions internally. The corporate says that it’s at present investigating the glitch. It’s also reaching out to among the customers within the thread to assemble extra info.

Within the meantime, Garmin has provided a band-aid answer you should utilize till the bug is resolved. The subsequent time you begin a exercise straight from the health tracker and also you see the “Exercise in Progress” immediate within the Join app, choose “Resume” as an alternative of “Finish.” Hitting Resume will open the exercise recording display, the place you may safely cease and save your exercise.

This hasn’t been the one bug the CIRQA has not too long ago confronted. Again in late August, customers reported that Bluetooth coronary heart fee broadcasting was damaged. Nevertheless, the corporate has since rolled out an replace that mounted this subject.